Contact
Contact TuneBible
One address, one inbox, and a reply from a real person who works on these platforms.
support@tunebible.com
Orders, files, account questions and guide corrections all go to this address. For a new Tune Report or Full Custom order, use the platform form so the file stays with the order. Email support if you cannot use the form, have an existing order, or are correcting a guide.
Email supportTypical reply
Within one business day, Monday to Friday.
Order and file questions come first. A guide correction gets a reply after we check the page.
Email first
Email is the direct route. Order and file questions come first.
What to include
A short message with the right details saves a round trip.
The order
Your order code, the platform and the vehicle. Add the engine, computer and transmission.
The file and log
A new order goes through the platform form: choose the platform, add the vehicle and software, then upload the calibration and one log. Do not attach a tune file to a support email; use the order page or the form. If you are asking about an existing order, send the order code and the question, not another copy of the file.
The problem
What the car does and when you see it. A cold start, a shift, a cruise or a pull.
Before you email
Check the page first
The guides, the services page and the privacy page answer most questions. If the answer is not there, email us.